This policy sets out how we manage your personal information and applies to anyone who visits our website, our premises or corresponds with us by phone, e-mail or in person.
Please read it carefully and if you have any questions please use the details in the ‘Contact Us’ section on our website or at the bottom of this document to get in touch with us.

Amendments to this Privacy Policy
We may revise and update this Privacy Policy at any time and will indicate at the bottom of this page when this Privacy Policy was last revised. Please periodically review the Privacy Policy, as your continued use of our site / services indicates your agreement with any changes that we make.

When do we collect information from you?
We collect information that you give us by filling in forms, either on our site or in person, or when you correspond with us by phone, e-mail or otherwise.

This includes information you provide when you:

• subscribe to our mailing list;
• register for membership;
• use our website;
• hire one of our rooms or screens;
• book tickets through our box office;
• when you report a problem with our website;
• attend a meeting, event or workshop;
• make a restaurant table booking or when you pay your bill,
• register an enquiry, complaint or provide feedback
• register lost property
• enter a competition
• when you apply for a job or work experience
• visit our premises

What information do we collect and how do we use it?
The personal data we collect about you will vary depending on the service you request from us. Here are the types of data we may hold and what we do with it:

• Your name, email address and telephone number
  • When you book tickets online for any of our events or films we will collect your name and telephone number so that we can contact you in case of changes to the programme.
  • If you make a table reservation we also collect your telephone number and other details via ResDiary.
  • We may use your email address or telephone number to contact you with regard to membership, competition entries, table bookings, a complaint you have raised or lost property.
• Payment details
  • All our cinema payments are processed through third party company Jack Roe. Please read their privacy notice here: https://www.jack-roe.co.uk/websales/sales/deplew/privacy
  • All our restaurant and bar payments are processed through third party company EPOS. Please read their privacy notice here: https://www.eposnow.com/uk/privacy-policy. Depot does not store your credit or debit card details
• Age and date of birth
  • To purchase an under 25s ticket for a film or event, we may need to verify your age. This information may be used for internal analysis and to improve our services to our customers.
• Allergy & dietary information
  • For events, we may collect allergy and dietary information about you or your guests attending the event. This information will only be used for the purposes of facilitating the catering for your event.
• CCTV footage
  • We operate several CCTV cameras both inside and outside of the building for security, safeguarding and theft monitoring purposes. If necessary footage will be used to monitor staff whereabouts and / or behaviour in connection with a disciplinary case or police investigation. All footage is stored in-house in a secured environment with access only for authorised personnel. Screens displaying live or recorded footage are viewed by authorised individuals only. Technical support for our cameras is provided by Optanet who can only gain access to footage by requesting temporary access from us. Access will only be granted if deemed necessary.
• Data you give us as part of your membership application
  • We will use your personal data for the purposes of processing your membership card and for administering membership schemes and to monitor usage.
  • We may also use your personal information for internal analysis in order to improve our offering to our customers. Data used for this purpose is anonymised and your personal details will not be visible in any resulting reports or analysis.
  • Membership payments are processed through Jack Roe third party provider. Please see their privacy notice here: https://www.jack-roe.co.uk/websales/sales/deplew/privacy
• When you follow or contact us via Social Media
  • We do not collect any personal data from you when you contact us via social media platforms such as Twitter, Facebook or Instagram. Their privacy notices are available through your social media account and apply.
    We may copy or forward content such as images or comments and use them for promotional, analytical or business purposes.
• When you visit our website
  • We use Google Analytics to analyse the use of our website so that we can keep improving our website
• Data you give us as part of your email newsletter subscription
  • We collect your name, address, telephone number, email number and specific areas of interest so that we can send you a regular newsletter and details about special events.
• Data you give us as part of your job or work experience application
  • We keep all applicant details in a secure HR drive and only the HR manager and the recruiting manager have access to view the CV’s
    All applicant data is stored for 6 months after the close of the recruitment process and then deleted
• Data you give us as part of a sponsorship scheme
  • Contact details are collected and used to administer the scheme
• If you request a support in kind, we will store your details and may use these for statistical analysis and / or for approaching your establishment regarding potential partnership opportunities

We won’t use your information for any purposes except those above without letting you know and getting your permission first.

Targeting communications
We may use profiling using your personal data, along with other publicly available information, to ensure that our communications to you are relevant and timely, and to provide an improved experience for you as a customer.